When your battery is connected to Intelligent Control, Evergen will support you
directly with any issues or questions you have. When you sign up as a customer,
you will be on-boarded by Evergen with information about Intelligent Control, using
the app, and how to receive help should you need it.
We offer different types of support.
- Self service Online Knowledge Base
- Phone and email support with our customer support centre
- Live Chat support
For any faults or repairs associated with the hardware that is installed at your
home, please contact the installer of your hardware directly.