1. Support Center
  2. Evergen Authorised Partners

If I have questions about Intelligent Control, what do I do?

When your battery is connected to Intelligent Control, Evergen will support you
directly with any issues or questions you have. When you sign up as a customer,
you will be on-boarded by Evergen with information about Intelligent Control, using
the app, and how to receive help should you need it.

We offer different types of support.

  1. Self service Online Knowledge Base
  2. Phone and email support with our customer support centre
  3. Live Chat support

For any faults or repairs associated with the hardware that is installed at your
home, please contact the installer of your hardware directly.