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How to find your systems serial number?

So you need to find your battery serial number but don't know where to look? Find your battery system below and follow the directions.


Tesla Powerwall Gateway

Locate Your Powerwall Gateway information:

1. Open the door of the Backup Gateway by pressing the latch located on the right hand side of the unit (in the middle).
2. The serial number is located on the line called "TSN:" which stands for Tesla Serial Number.

Serial Numbers 2

Alpha Smile

Alpha Serial Number starts with "AL". See the following example. 

1-1

 

Solaredge

The serial number can be found at the bottom of the asset label which is located on the right side of the inverter, which is the top of the two modules.

See the following example. 

Serial Numbers Solar Edge

Double check the label is titled "Photovoltaic Inverter". It is important the second string of numbers, following the first hyphen in the serial, begins with "07". If it begins with anything else, it is likely to be the StorEdge label, and we will not be able to integrate with your system.

Correct format

Incorrect format

SJ1234-07F123AD7-A7

6digits-9digits-2digits

SJ1234-112G23AD7-A7

Second string begins with 11

07F123AD7-A7

9digits-2digits
Always begins with 07

07F123AD7A7

missing hyphen

 

HIVE Solar Batteries

HIVE Serial Number starts with "AL". See the following example.

Screen Shot 2020-12-04 at 4.40.39 pm

 

Eveready

Eveready Serial Number starts with "AS". See the following example.

Screen Shot 2020-12-04 at 4.32.08 pm

Huawei Inverter

Huawei Inverter Serial Numbers can be found on the side of the unit. See the following example.

Huawei Inverter Serial Number

Sungrow Inverter

Sungrow Inverter Serial Numbers can be found on the side of the unit. See the following example.

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